Technology has become an indispensable part of the modern workplace, enabling efficiency and connectivity at all levels. However, new research by Professor Christy M.K. Cheung of Hong Kong Baptist University (HKBU) reveals potential downsides – stress induced by workplace technologies (technostress) can strain employees’ work-life balance while enabling counterproductive cyberslacking behaviors that hamper job performance.
The research conducted by Professor Christy Cheung of the Department of Management, Marketing and Information Systems at HKBU, along with Si Shi and Yang Chen of the Southwestern University of Finance and Economics, studies how information and communications technologies (ICT) at work can induce different types of technostressors. Professor Christy Cheung also worked with Professor Viswanath Venkatesh of Virginia Tech, Professor Fred D. Davis of Texas Tech University, and Professor Zach W. Y. Lee of Durham University to study factors influencing cyberslacking in the workplace.
Interested in how to tackle workplace tech-induced stress and cyberslacking?
Refer to Professor Christy Cheung’s two recently published articles in MIS Quarterly and Information Systems Journal.
Viswanath Venkatesh, Christy Cheung, Davis, F.D., & Zach W. Y. Lee (2023). Cyberslacking in the Workplace: Antecedents and Effects on Job Performance. MIS Quarterly, 47(1), 281-316.
Shi, S., Chen, Y., & Christy Cheung (2023). How Technostressors Influence Job and Family Satisfaction: Exploring the Role of Work–Family Conflict. Information Systems Journal, 33(4), 953–985.
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