ISJ Special Issue has been Published – The Digitization of the Individual

Our Information Systems Journal (ISJ) special issue – The Digitization of the Individual has been published.

Thanks the authors for contributing their excellent works to our special issue:

De Moya, J. F., & Pallud Jessie, From panopticon to heautopticon: A new form of surveillance introduced by quantified‐self practices.

Obi Ogbanufe, & Natalie Gerhart, N. The mediating influence of smartwatch identity on deep use and innovative individual performance.

Prof. Dr. Alexander Benlian, Johannes Klumpe, J., & Oliver Hinz. Mitigating the intrusive effects of smart home assistants by using anthropomorphic design features: A multimethod investigation.

My co-editors, Ofir T. Turel, Christian Matt, and Manuel Trenz, and I have introduced the intertwined three‐layer framework and outlined important perspectives for studying the interactions between technology and the digitised individual. More can be found in our editorial paper:

“Hot Paper” in Web of Science (2020)

My recent publication in Information & Management, “Alone or together? Exploring the role of desire for online group gaming in players’ social game addiction”, is listed as “Hot Paper” in Web of Science. Special thanks to my coauthors, Gong Xiang, Kem Zhang, Chongyang Chen, Matthew K. O Lee!

* This hot paper was published in the past two years and received enough citations in May/June 2020 to place it in the top 0.1% of papers in the academic field of Social Sciences, general.*

Research Publication: “One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps” (EJIS)

Our article,  “One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps” has been published in the European Journal of Information Systems. 

In this study, we investigate how COVID-19 tracing apps need to be specified to facilitate mass acceptance across heterogeneous parts of the population.

Thanks to my co-authors Simon Trang, Manuel Trenz, Welf Weiger, and Monideepa Tarafdar.

Source from: Simon Trang, Manuel Trenz, Welf H. Weiger, Monideepa Tarafdar & Christy M.K. Cheung,  (In Press), One app to trace them all? Examining app specifications for mass acceptance of contact-tracing apps, European Journal of Information Systems, DOI: 10.1080/0960085X.2020.1784046

Research Publication: Understanding massively multiplayer online role‐playing game addiction: A hedonic management perspective (Information Systems Journal)

Our article,  “Understanding massively multiplayer online role‐playing game addiction: A hedonic management perspective” has been published in Information Systems Journal.In this study, we investigate MMORPG addiction using a hedonic management perspective. The results show that both perceived positive mood enhancement and perceived negative mood reduction positively correlate with the extent of MMORPG addiction. Furthermore, achievement and immersion affordances are positively associated with the duality of hedonic effects, whereas social affordance is not.

Thanks to my co-authors Zach WY Lee and Tommy KH Chan!

Source from: Lee, Z.W.Y., Cheung, C.M.K., & Chan, T.K.H.,(In Press), Understanding Massively Multiplayer Online Role-Playing Game Addiction: A Hedonic Management Perspective. Information Systems Journal

Research Publication: Tired of cheerful Facebook posts? You are not alone

We all know about the beautiful lives of our Instagram and Facebook “friends”. From fancy meals in Michelin restaurants to jetting off to exotic beach paradises, it seems everyone but us is living the dream! Yet, as social network users showcase an unabashedly upbeat image of their lives, it seems we become envious and start doing the same, triggering an endless loop of upward social comparisons and envious feelings that is eroding the atmosphere of Social Networking Sites (“SNSs” ).

In a recent research paper, Professors Wenninger, Cheung, and Krasnova identify three behavioral strategies – self-enhancement, gossiping, and discontinuous intention – and investigated how users of Facebook –a leading SNS– in Germany and Hong Kong adapt these strategies to cope with their envious feeling. Defined as a painful emotion triggered by an unfavorable upward comparison with someone who possesses something we desire but don’t have, envy is a negative emotion we feel as inequity. Striving to feel better, we are compelled to try to reduce the gap with those we envy.

On SNS, we share socially desirable, carefully selected, positive information about ourselves (i.e., self-enhancement) as a way to promote ourselves and “level-up” with those we envy, while we gossip or even engage in cyberbullying in an effort to bring them down. Some of us even discontinue the use of an SNS as a resolution to stressful social exposures. Given culture plays an important role in how individuals cope with envy, it was expected that people from a more individualist culture (in this case Germany) would privilege self-enhancement and avoidance, while those from a more collectivist culture (Hong Kong) would be more likely to resort to gossiping.

Findings demonstrate that Facebook users from Germany and Hong Kong engage in all three strategies to cope with envy on SNSs. Yet, that while users from Germany – the individualistic culture – are indeed more prone to use self-enhancement, users from both Hong Kong and Germany appear to equally use gossiping and avoidance to deal with envy.

The research suggests that beyond provoking negative emotions, envy triggers the use of coping strategies that have a corrosive impact on SNSs. While self-enhancement is generally benign, gossiping can lead to cyberbullying, an increasing problem. Meanwhile, users tired of trying to keep up with the lifestyle standards set by their online peers may simply decide to close their accounts. SNSs should thus seek to reduce exposure to envy-provoking content while doing more to understand how envy impacts their activities.

The study also carries some lessons for ordinary users like us: let’s try not to feed the cycle by exaggerating the good aspects of our lives and talking badly about others online!

1 Wenninger, H., Cheung, C., & Krasnova, H. (2019). College-aged Users Behavioral Strategies to Reduce Envy on Social Networking Sites: A Cross-cultural Investigation. Computers in Human Behavior, 97, 10-23.